Ask & Act Process

Ask & Act is a well-proven process to secure success with your business relations. Ensure that you make the most of the communication with your employees, customers, partners or members, to develop long-lasting, mutually successful relationships. Create loyalty!

Ask & Act Prosess



First you Ask to collect business critical feedback – then you Act to turn your knowledge into results. Ask & Act should be a continuous process. QuestBack lets you make it a cost-effective part of your daily operations and processes. Let your stakeholders know that you are listening to what they are saying, and taking their input seriously!

Why Ask?

  • Discover the needs of your stakeholders
  • Develop your awareness on key issues
  • Facilitate knowledge-based decision making

Why Act?

  • Asking alone does not create change
  • Turn knowledge into results
  • Communicate improvements
  • Make respondents feel important
  • Create loyalty and develop the relationship

      • What is Enterprise Feedback Management (EFM)?

      EFM is a solution that enables you to conduct centralized management of all feedback operations within an enterprise or organization. With an EFM system your organization is able to establish a dialogue with employees, partners, customers, and members, regarding key issues and concerns. Advanced survey design with CRM integration possibilities, advanced reporting and statistical analysis, are often supported in a professional EFM solution.

      With QuestBack you get:

      • More than an online questionnaire
      • More than web survey software
      • More than traditional data collection
      • More than data analysis
      • More than research software